Refund Policy

Effective Date: 20/03/2026

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Introduction

This policy aims to provide clarity regarding the refund and rescheduling procedures to ensure a smooth experience for both of us.

 

Deposit and Refunds

A non-refundable deposit is required to secure each booking. This deposit is part of the total service fee and must be paid at the time of booking.  

 

When Refunds Are Issued

The deposit will only be refunded if the appointment is canceled by Nottingham Makeup Artist. In all other cases, the deposit is non-refundable.  

 

Unforeseen Circumstances and Emergencies

In cases of emergencies or unforeseen circumstances, clients are encouraged to reach out as soon as possible to discuss their situation. Refund decisions will be made on a case-by-case basis. 

 

Rescheduling Appointments

To reschedule, clients must notify at least 48 hours before their scheduled appointment. The same deposit can then be applied to the new date. Failure to provide notice within this period will result in the loss of the deposit, and a new deposit will be required to confirm a new appointment.  

 

Payment After Appointment Begins

Once the appointment has started, the full price of the service must be paid. No refunds will be issued for partial or unused services.  

 

Final Notes

Please ensure timely communication to avoid the loss of your deposit. For questions or to discuss rescheduling or cancellations, please contact as soon as possible.